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We will be moving the ordering of repeat prescriptions to the NHS POD on 15th January 2017. This service was set up in Coventry over 2 years ago and many GP practices have already made the move.

The NHS POD service (02476 246 072) is provided by NHS Coventry & Rugby Clinical Commissioning Group. All calls are answered by dedicated, experienced and fully trained call handlers. We will be cascading information across the practice over the next few weeks. See Reception for further details.

Type of Appointments Available 

A telephone consultation with the GP, if:

You have a simple query about your condition or symptoms

You want to discuss your on-going medication or care

Info: When booking a telephone consultation, please give details to the receptionist BEFORE 10.30am.  Any calls after this time will be put on the afternoon telephone consultation list. Please Note 2:30pm is the cut off point. Calls made after this time will be scheduled for the next day’s telephone appointment list.

A pre-booked appointment to see the GP at the surgery, if:

You have an on-going or non-urgent medical problem and you want to plan ahead to see the GP of your choice.

Info: Routine appointments are booked at 10 minute intervals, but if you have a complex issue or multiple problems, we can offer you a longer appointment.

A same day appointment to see the GP at the surgery, if:

You have a medical problem that needs to be resolved immediately

Info: Any Emergency appointment request for the same day will be telephone triaged by the Duty Doctor before an appointment time is allocated. Please call the surgery before 10:30am on 024 7645 7497 if you require a same day appointment.

Practice Nurse Appointments

Practice Nurses have experience in managing minor illnesses and injuries, but are also trained to provide a range of nursing care including; dressings, contraception, chronic disease management, cervical smears, immunisations and vaccinations. Practice Nurses also offer advice on preventing illness through weight reduction, smoking cessation and other lifestyle changes.  

Please select the best option for you at the time, bearing in mind that accepting a telephone consultation will enable the GP to see people with more complicated and on-going problems.

If you are unsure which option is best for you, ask the reception staff to help.

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